Privacy Policy

Your privacy is important to me. In this privacy statement I explain what personal data I collect from my users and how I use them. I encourage you to read these terms carefully before providing your personal data on this website. Those over thirteen years of age may register at https://volemvalencia.es/ as users without the prior consent of their parents or tutors.

In the case of minors under thirteen years of age, the consent of the parents or guardians is required for the processing of their personal data.

In no case will data related to the professional, economic situation or the privacy of the other members of the family be collected from the minor, without their consent.

If you are under the age of thirteen and have accessed this website without notifying your parents, you should not register as a user.

On this website, the personal data of users is respected and cared for. As a user you should know that your rights are guaranteed.

I have strived to create a safe and reliable space and that is why I want to share my principles regarding your privacy:

  • I never request personal information unless it is really necessary to provide the services you require.
  • I never share personal information of my users with anyone, except to comply with the law or in case I have your express authorization.
  • I never use your personal data for a purpose other than that expressed in this privacy policy.

It should be noted that this Privacy Policy could vary depending on legislative or self-regulation requirements, so users are advised to visit it periodically. It will be applicable in the event that users decide to fill in any form of any of their contact forms where personal data is collected.

Ana Mª Soler Machirant has adapted this website to the requirements of Organic Law 15/1999, of December 13, on Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of December 21, known as the Regulations for the development of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (RGPD), as well as with Law 34/2002, of July 11, of Services of the Information Society and Electronic Commerce (LSSICE or LSSI).

Responsible for the treatment of your personal data

  • Identity of the Responsible: Ana Mª Soler Machirant. Official Guide No. 849.
  • Commercial name: Volem València
  • NIF / CIF: 20458466N
  • Address: Calle Játiva, 21. 46840 La Pobla del Duc (Valencia)
  • Email: info@volemvalencia.es
  • Activity: Tourism, visits and guided routes to places of tourist interest with an official guide.

For the purposes of the provisions of the aforementioned General Data Protection Regulations, the personal data that you send me through the web forms will receive the data treatment of “Users of the web and subscribers”.

For the treatment of my users’ data, I implement all the technical and organizational security measures established in the current legislation.

Principles that I will apply to your personal information

In the processing of your personal data, I will apply the following principles that comply with the requirements of the new European data protection regulation:

  • Principle of legality, loyalty and transparency: I will always require your consent for the processing of your personal data for one or more specific purposes that I will inform you in advance with absolute transparency.
  • Principle of data minimization: I will only request data that is strictly necessary in relation to the purposes for which I require it. The minimum possible.
  • Principle of limitation of the conservation period: the data will be kept for no longer than necessary for the purposes of the treatment, depending on the purpose, I will inform you of the corresponding conservation period, in the In case of subscriptions, I will periodically review my lists and delete those inactive records for a considerable time.
  • Principle of integrity and confidentiality: Your data will be treated in such a way that adequate security of personal data is guaranteed and confidentiality is guaranteed. You should know that I take all the necessary precautions to avoid unauthorized access or improper use of my users’ data by third parties.

How have I obtained your data?

The personal data that I treat in

How have I obtained your data?

The personal data that I treat in https://volemvalencia.es/ come from:

  • Contact form.
  • Subscription form.
  • Blog comments.

What are your rights when you provide me with your data?

Anyone has the right to obtain confirmation on whether at https://volemvalencia.es/ I am treating personal data that concerns me, or not.

Interested persons have the right to:

  • Request access to personal data relating to the interested party
  • Request its rectification or deletion
  • Request the limitation of your treatment
  • Object to treatment
  • Request data portability

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when , among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case I will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, the interested parties may oppose to the processing of their data. Ana Mª Soler Machirant will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As an interested party, you have the right to receive the personal data that concern you, that you have provided me and in a structured, commonly used and machine-readable format, and to transmit them to another data controller when:

  • The treatment is based on consent
  • The data has been provided by the person concerned.
  • The treatment is carried out by automated means.

By exercising your right to data portability, you will have the right to have personal data transmitted directly from controller to controller when technically possible.

The interested parties will also have the right to effective judicial protection and to file a claim with the control authority, in this case, the Spanish Agency for Data Protection, if they consider that the processing of personal data that concerns them violates the Regulation.

For what purpose do I treat your personal data?

When a user connects to this website, for example to comment on a post, send an email to the owner, subscribe or make a contract, they are providing personal information for which Ana Mª Soler Machirant is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, the user gives their consent for their information to be collected, used, managed and stored by https://volemvalencia.es / , only as described in the Legal Notice and in this Privacy Policy.
In https://volemvalencia.es/ there are different systems for capturing personal information and I treat the information that people provide me interested with the following purpose for each capture system (forms):

  • Contact form: I request the following personal information: Name, Email, Telephone, to respond to the requirements of the users of https://volemvalencia.es/ . For example, I can use this data to respond to your request and respond to doubts, complaints, comments or concerns that you may have regarding the information included in the web, the services provided through the web, the treatment of your personal data, questions regarding the legal texts included in the web, as well as any other queries you may have that are not subject to the contracting conditions.
    • I inform you that the data you provide me will be located on the WordPress.org servers, which is responsible for DreamHost (provider of https: / /volemvalencia.es/ ). DreamHost is located in the United States, a country whose protection levels are adequate according to the EU Commission.
  • Content subscription form: In this case, I request the following personal information: Name, Email, to manage the list of subscriptions, send newsletters, promotions and special offers, provided by the user to make the subscription. Within the web there are several forms to activate the subscription. The electronic bulletins or newsletter are managed by Mailchimp . I inform you that the data you provide will be located on the servers of Mailchimp (provider of Ana Mª Soler Machirant) outside the EU in the US. Mailchimp is covered by the EU-US Privacy Shield agreement, whose information is available here , approved by the European Committee for Data Protection.
  • Registration form for blog comments: To comment on blog posts https: // volemvalencia. es / the user is required to register through this form. In this case, I request the following personal information: Name, Email, Website, Once registered, the user can make as many comments as they want and respond to the previous ones.
    • I inform you that the data you provide me will be located on the WordPress.org servers, which is responsible for DreamHost (provider of https: / /volemvalencia.es/ ). DreamHost is located in the United States, a country whose protection levels are adequate according to the EU Commission.

There are other purposes for which I treat your personal data:

  • To ensure compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
  • Other non-identifying data obtained through some cookies that are downloaded to the user’s computer when browsing this website is also collected, which is detailed in the cookie policy.
  • To manage social networks. Ana Mª Soler Machirant can have a presence on social networks. The treatment of the data that is carried out of the people who become followers in the social networks of the official pages of https: // volemvalencia.es/ , will be governed by this section. As well as those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case and previously accepted by the user. Ana Mª Soler Machirant will process your data for the purpose of correctly managing your presence on the social network, reporting activities, products or services of Ana Mª Soler Machirant. As well as for any other purpose that the regulations of social networks allow. In no case will I use the profiles of followers on social networks to send advertising individually.

In accordance with the provisions of the general European data protection regulation (RGPD) 2016/679, Ana Mª Soler Machirant ( https: // volemvalencia.es/ ) with address at Calle Játiva, 21. 46840 La Pobla del Duc (Valencia) will be responsible for the processing of the data corresponding to users of the web and subscribers.
Ana Mª Soler Machirant does not sell, rent or transfer personal data that can identify the user, nor will she do so in the future, to third parties without prior consent. However, in some cases collaborations with other professionals may be carried out, in those cases, consent will be required from users informing about the identity of the collaborator and the purpose of the collaboration. It will always be done with the strictest safety standards.

Legitimation for the treatment of your data

The legal basis for the processing of your data is: consent.

To contact or make comments on this website, consent is required with this privacy policy.

The prospective or commercial offer of products and services is based on the consent that is requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.

Data category

The categories of data that are processed are identifying data.

Specially protected data categories are not treated.

How long will I keep your data?

The personal data provided will be kept:

  • As long as the commercial relationship is maintained.
  • Until its deletion is requested by the interested party.
  • Period from the last confirmation of interest: 1 years.

To which recipients will your data be communicated?

Many tools that I use to manage your data are hired by third parties.

To provide services strictly necessary for the development of the activity, https://volemvalencia.es/ , share data with the following providers under their corresponding privacy conditions:

Google Analytics: a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google” ). Google Analytics uses “cookies”, which are text files placed on your computer, to help https://volemvalencia.es/ to analyze the use made by users of the website. The information generated by the cookie about your use of https://volemvalencia.es/ (including your IP address) will be directly transmitted and archived by Google on servers in the United States.

Hosting: WordPress.org whose responsible is DreamHost, with address in the United States. More information at: https://www.dreamhost.com DreamHost. treats the data in order to perform its hosting services to Ana Mª Soler Machirant.

Web platform: Automattic Inc., domiciled in the USA. More information at: https://es.wordpress.com/ (Automattic Inc.). Automattic Inc. processes the data in order to perform its web platform services to Ana Mª Soler Machirant.

Email marketing: The Rocket Science Group LLC d / b / a, with address in the USA. More information at: https://mailchimp.com/ (The Rocket Science Group LLC d / b / a). The Rocket Science Group LLC d / b / a treats the data in order to carry out its email marketing services to Ana Mª Soler Machirant.

Navigation

When browsing https://volemvalencia.es/ , non-identifiable data may be collected, which may include, IP addresses, location geographic location (approximately), a record of how services and sites are used, and other data that cannot be used to identify the user. Non-identifying data also includes those related to your browsing habits through third-party services. This website uses the following third-party analysis services:

  • Google analytics
  • Twitter analytics
  • Semrush
  • Bing

I use this information to analyze trends, administer the site, track user movements around the site, and to gather demographic information about my user base as a whole.

Secret and data security

https://volemvalencia.es/ undertakes to use and process the personal data of users, respecting their confidentiality and to use them in accordance with the purpose thereof, as well as to comply with your obligation to keep them and adapt all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of current protection regulations of data.

This website includes an SSL certificate. It is a security protocol that makes your data travel in an integral and safe way, that is, the transmission of data between a server and web user, and in feedback, is fully encrypted or encrypted.

https://volemvalencia.es/ cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

Regarding the confidentiality of the processing, Ana Mª Soler Machirant will ensure that any person who is authorized by me to process the client’s data (including its personnel, collaborators and providers), will be under the appropriate obligation of confidentiality (be it a contractual or legal duty).

When a security incident occurs, when Ana Mª Soler Machirant realizes, it must notify the Client without undue delay and must provide timely information related to the Security Incident as it is known or when reasonably requested by the Client.

Accuracy and veracity of the data

As a user, you are solely responsible for the veracity and correctness of the data that you send to https://volemvalencia.es/ exonerating Ana Mª Soler Machirant ( https://volemvalencia.es/ ), from any responsibility in this regard.

Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Acceptance and consent

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by Ana Mª Soler Machirant ( https://volemvalencia.es/ ) in the manner and for the purposes indicated in this privacy policy.

Revocability

The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communicating it to Ana Mª Soler Machirant ( https://volemvalencia.es/ ) in the terms established in this Policy for the exercise of ARCO rights. This revocation will in no case be retroactive.

Changes to the privacy policy

Ana Mª Soler Machirant reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, Ana Mª Soler Machirant will announce on this page the changes introduced with reasonable anticipation of their implementation.

Commercial emails

According to the LSSICE, https://volemvalencia.es/ does not perform SPAM practices, so it does not send emails commercials electronically that have not been previously requested or authorized by the user. Consequently, in each of the forms on the web, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information requested on time.

In accordance with the provisions of Law 34/2002 on Services of the Information Society and electronic commerce, https://volemvalencia.es / undertakes not to send communications of a commercial nature without properly identifying them.

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